Terms of Use

Introduction

The mycarrentals.gr page, for payment of products and services via the Internet (hereinafter referred to as the online store or website) created and operated by the company under the name Trigkilida Dionisia, headquartered at KARDAMYLI 24022 and legally represented, with VAT number 119966370 and Tax Office A KALAMATA, contact email address info@mycarrentals.gr, service phone line: +30 27210 64150, (hereinafter referred to as the COMPANY for brevity).

The following terms and conditions will apply to the use of the electronic payment system with the trademark My Carrentals which is located at the electronic address mycarrentals.gr. Every user who enters and transacts or makes use of the services of the online store (hereinafter referred to as “visitor” and/or “user” or “customer” making payment for products and services) is deemed to consent to and unconditionally accept the following terms and conditions set forth herein, without any exception. If a user does not agree with these terms, then he must, at his own risk, refrain from visiting, using the website as well as from any transaction or use of the services.

General terms

THE COMPANY reserves the right to freely modify or revise the terms and conditions of use and transactions from the online store, whenever it deems necessary, and undertakes the obligation to inform consumers of any change, through the pages of this online store.

Information & Services Provided

THE COMPANY is committed to the accuracy, truthfulness and completeness of the information provided in the electronic transactions, with regard to the identity of the COMPANY as well as that provided through electronic transactions. The company, in the context of good faith, is not responsible and is not bound by electronic data entries made by mistake/omission during common experience and is entitled to correct them whenever it becomes aware of their existence.

Payment Methods

Payment is made in one of the following ways:

By charging your debit or credit card. The charge is made when sending your order through a secure banking transaction environment.
By deposit/transfer to a bank account. For the reason for the deposit, always first enter your order/reservation number, then your surname and then your first name. Attention: When the deposit is made from any other bank, Greek or foreign, upon completion of the transfer, the customer must choose to bear all the transfer costs.
Refund/Cancellation Policy:

We can refund the amount charged to the customer’s card 15 days before the arrival of the reservation.

Limitation of liability

The COMPANY, within the framework of its transactions from the online store, is not responsible and is not liable for any damage or loss resulting from the cancellation of orders, from non-execution or from the delay in their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but informs the interested customer about the availability or not based on the data held and undertakes in the event of a change in these data, to promptly inform customers about the unavailability, in which case it does not bear any further liability. Under no circumstances shall the COMPANY be liable civilly or criminally for any damage (positive, special or consequential, which indicatively and not limitingly, alternatively and/or cumulatively consists of loss of profits, data, lost profits, monetary satisfaction, etc.) that a visitor or third party may suffer due to a reason related to the operation or non-operation and/or use of the website and/or the inability to provide services and/or products and/or information available from it and/or from any unauthorized interventions by third parties in products and/or services and/or information available through it.

User Responsibility

The user/customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and business ethics. He/she is obliged not to use the online store with the trademark mycarrentals.gr for: 1. sending, publishing, sending by e-mail or transmitting by other means any content that is illegal for any reason, causes illegal offense and damage to the COMPANY or any third party or violates the confidentiality or privacy of information of any person 2. sending, publishing, sending by e-mail or transmitting by other means any content that violates the morals of the users, social values, minors, etc. 3. sending, posting, emailing or otherwise transmitting any content that users are not entitled to transmit under the law or applicable contracts (such as inside information, proprietary and confidential information acquired or disclosed as part of employment relationships or covered by confidentiality agreements), 4. sending, posting, emailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any third party, 5. sending, posting, emailing or otherwise transmitting any material that contains software viruses or any other codes, files or programs designed to interrupt, damage, destroy or disable the operation of any computer software or hardware, 6. willful or unintentional violation of applicable laws or regulations, 7. harassing third parties in any way, 8. collecting or storing personal data about other users.

Limited License

mycarrentals.gr, subject to the terms and conditions set forth herein and all applicable laws and regulations, grants you a non-exclusive, non-transferable, personal, limited right to access, use and display this website and its content. This license does not constitute a transfer of title to the website and its content and is subject to the following restrictions: (1) you must retain on all copies of the website and its content, all copyright and other proprietary notices and (2) you may not modify the website and its content in any way or reproduce or publicly display, or distribute or otherwise use the website and its content for any public or commercial purpose, except as otherwise permitted herein.

Links to the website mycarrentals.gr

The links included in the online store lead to pages of the store or in some cases lead the user to go from it (online store) to websites of third-party providers, businesses, etc. These linked websites are not under the control of the COMPANY and the COMPANY bears no responsibility for the contents of any such website or any link included in a linked website, or any changes or updates to such websites. The COMPANY is not responsible for internet broadcasts or for any form of transmission received from any linked website. The COMPANY provides these links in its online store only to facilitate the use of the online store, their use is not mandatory for the visitor/customer and the fact that they are included in the online store does not indicate that the COMPANY approves or accepts their content.

Privacy Policy

THE COMPANY created this website with the sole purpose of serving its customers. The website mycarrentals.gr is simple and user-friendly and has been designed to meet the specific needs of each user. In order to provide you with the best service, it is important that you, our customer, understand that you must provide us with specific information regarding the processing of your order and which is kept by us.
This Privacy Policy and the attached Terms and Conditions of Use of this website describe the method of data collection by the website mycarrentals.gr, the use of this data by us and the terms and conditions of use of this website. This Privacy Policy applies solely to your personal data, which you provide to us during your orders on this website.

What is personal data?

Personal data is information that directly or indirectly identifies you. Indirectly means in combination with other information, such as, for example, your name, postal address, email address and telephone number, or a unique device identification number.

Use of personal data

We will use your personal data for the purposes described above. We do not collect or process more or other types of personal data than is necessary to fulfill the respective purpose. We will only use personal data in accordance with the provisions of this privacy policy, unless you have specifically provided your consent for another use of your personal data. If we intend to use your personal data that we process with your consent for purposes other than those disclosed in that consent, we will inform you in advance and, in cases where the processing is based on your consent, we will use your personal data for a different purpose only with your permission.
Legal obligations and legal defense We may need to use and retain personal data for legal and compliance reasons, such as the prevention, detection, or investigation of a crime, the prevention of loss, fraud, or any other misuse of our services and IT systems. We may also use your personal data for internal and external audit requirements, information security purposes, or to protect or exercise our rights, privacy, safety, property, or those of others.
Use of the mycarrentals homepage (mycarrentals.gr) This privacy policy also applies to the use of our website, with the following mechanisms and features related to privacy.

Transaction Security

mycarrentals.gr is committed to ensuring the security and integrity of the data it collects about its website users. mycarrentals.gr has adopted procedures that safeguard the personal data that users submit to its website or provide to it by any other means (e.g. by telephone). These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to certify that this information is accurate and is used correctly. Your connection to it is secure because it uses SSL (Secure Socket Layer) technology. SSL technology relies on a key code to encrypt data before it is sent through the (SSL) connection. The security check between the data and the Server is based on the unique key code, ensuring the integrity of the communication. The browsers Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, Safari support the SSL protocol and their use is recommended for connecting to the mycarrentals.gr website.
We apply the appropriate level of security and have therefore implemented reasonable physical, electronic, and administrative procedures to safeguard the data we collect from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access to personal data that is transmitted, stored or otherwise processed. Our information security policies are closely aligned with widely accepted international standards and are regularly reviewed and updated, whenever necessary, in order to meet our business needs, changes in technology and regulatory requirements. Access to your personal data is granted only to personnel or direct associates of the Company who are required to have such information to service orders. In the event of a data breach containing personal data, the Company will comply with applicable law regarding notification of the breach.

Retention of your personal data

In general, we will delete the personal data we collect from you if it is no longer necessary to achieve the purposes for which it was originally collected. However, we may be required to store your personal data for a longer period due to legal provisions.
Furthermore, we will not delete all of your personal data if you have asked us not to contact you in the future. For this purpose, the Company maintains files containing information about individuals who do not wish to be contacted in the future (e.g. via group emails). We categorize your requests as consent to store your personal data for the purposes of maintaining that specific file unless you give us different instructions.
Please address any questions regarding data protection and any requests to exercise your legal rights to the data controller at info@mycarrentals.gr

Periodic Changes

mycarrentals.gr is constantly expanding, updating and improving its website, and the related products and services, and will also update this policy. We recommend that you read this procedure at regular intervals, in order to be informed of any changes to the content of this privacy policy. This policy will be amended from time to time without prior notice to users.

Acceptance of the Privacy Protection Procedures applied by mycarrentals.gr

If you use this website, you accept and consent to this Privacy Statement as well as to the terms and conditions of use of the website that have been announced through it.